Shipping Policy
Shipping policy
Orders are dispatched within 2 days after the amount is reflected. Shipping of the same may take up to 7 - 10 business working days depending on the location for delivery; meaning Saturday and Sunday don't count toward the transit time.
Public holidays and festive seasons are also taken into account when calculating the transit time.
In certain cases our logistics partner may not be able to service certain pin codes within the country. In the event that this shall happen, our team will contact you and either arrange for a full refund or try to ship it via another mechanism such as India Post.
*Shipping products pan India only.( add later)
As we rely on our delivery/courier partners for delivery of products; certain pin codes/area may not be serviceable or may require to be charged an additional amount. Please check with us for the same.
The client will have to bear the consequences for any orders which are returned to Aureate due to any following mentioned reasons -
- Wrong address mentioned
- Wrong Pin Code mentioned
- Wrong phone number registered while placing the order
In such a case, the client will have to cover additional transport charges for re-shipping the order.
Following the initiatives and guidelines put in place by the government authorities to stem the spread of COVID - 19 a delay in shipments is expected. Shipping of Paid orders will be on priority.
Hope you have a great time shopping with Aureate.